Return & Refund Policy
Cancellation Policy:
- Orders can be cancelled only before dispatch.
- Once the order has been shipped, cancellation will not be possible through the website.
Return Policy:
- Due to the edible and consumable nature of these products, Nuts, Seeds, Vitamins, Spices, and Dried Fruits are non-returnable and non-exchangeable.
- Returns will be accepted only in the following cases:
- Damaged or tampered packaging
- Expired product
- Wrong item delivered
- Missing item in a combo pack
- In case pickup service is unavailable, customers may need to share clear images/videos of the product for verification.
Refund Policy:
- Once the issue is verified and approved, the refund will be processed.
- Refunds will be initiated within 5–7 working days to the original mode of payment.
Important Notes:
- Products must be unopened and in original sealed packaging to qualify for any claim.
- Complaints must be raised within 48 hours of delivery.
- Taste preference, flavor intensity, or personal liking is not considered a valid reason for return.
- Minor variations in size, color, texture, or natural oil presence are normal and not treated as defects.
- Storage conditions after delivery are the customer’s responsibility.