Return & Refund Policy

Cancellation Policy:

  1. Orders can be cancelled only before dispatch.
  2. Once the order has been shipped, cancellation will not be possible through the website.

Return Policy:

  1. Due to the edible and consumable nature of these products, Nuts, Seeds, Vitamins, Spices, and Dried Fruits are non-returnable and non-exchangeable.
  2. Returns will be accepted only in the following cases:
  • Damaged or tampered packaging
  • Expired product
  • Wrong item delivered
  • Missing item in a combo pack
  1. In case pickup service is unavailable, customers may need to share clear images/videos of the product for verification.

Refund Policy:

  1. Once the issue is verified and approved, the refund will be processed.
  2. Refunds will be initiated within 5–7 working days to the original mode of payment.

Important Notes:

  • Products must be unopened and in original sealed packaging to qualify for any claim.
  • Complaints must be raised within 48 hours of delivery.
  • Taste preference, flavor intensity, or personal liking is not considered a valid reason for return.
  • Minor variations in size, color, texture, or natural oil presence are normal and not treated as defects.
  • Storage conditions after delivery are the customer’s responsibility.